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Normal Topic Bookmacster Content Window Corruption (Read 3883 times)
MercilessFir
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Re: Bookmacster Content Window Corruption
Reply #2 - Dec 13th, 2017 at 2:48am
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Jerry Krinock wrote on Dec 13th, 2017 at 1:55am:
Hello, Merciless.

Thank you for contacting us.  We're aware of this issue and intend to fix it, although it may involve significant re-engineering because, as you know, it occurs infrequently and the steps are usually not reproducible.

Until we fix it, the workaround is to close and re-open the document when this happens.  Don't worry because the underlying data tree is OK.  The problem is only in the "view".


Thanks for the quick response!
  
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Jerry Krinock
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Re: Bookmacster Content Window Corruption
Reply #1 - Dec 13th, 2017 at 1:55am
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Hello, Merciless.

Thank you for contacting us.  We're aware of this issue and intend to fix it, although it may involve significant re-engineering because, as you know, it occurs infrequently and the steps are usually not reproducible.

Until we fix it, the workaround is to close and re-open the document when this happens.  Don't worry because the underlying data tree is OK.  The problem is only in the "view".
  

Jerry Krinock
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MercilessFir
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Bookmacster Content Window Corruption
Dec 13th, 2017 at 12:32am
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Bookmacster content window sometimes gets corrupted after heavy editing of bookmarks.  There does not appear to be a method to refresh the window.

I have a screenshot but no way to attach to a message.  The screenshots shows 2 folder named "Guides" twice in the tree.  There is only 1 folder named "Guides".


Any advice would be apprecated.
  
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