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Normal Topic Issue with iCloud and older macOS versions (Read 125 times)
Jerry Krinock
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Re: Issue with iCloud and older macOS versions
Reply #3 - Jan 6th, 2018 at 8:20am
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Hello, Pryslers.

Please try version 2.5.1, as explained in my post just prior to yours, dated 2017-12-30  Smiley

Oh, and, unfortunately, if you've had the issue, changes which didn't get pushed to iCloud will never get pushed to iCloud, because iCloud sync is based on transactions.  The only way to "reset" iCloud is to

• Save your desired bookmarks outside of iCloud, by either (a) importing into one of our apps or (b) using Safari's menu > File > Export Bookmarks… to a .html file.
• Delete all bookmarks (including Reading List items) in Safari on all iCloud-synced devices
• Wait at least 20 minutes to make sure that none of them are restored to any devices by iCloud
• Restore bookmarks by either (a) exporting from one of our apps (version 2.5.1 or later), or (b) using Safari's menu > File > Import Bookmarks… from that .html file, and moving items out of the resulting Imported folder to their proper locations.
« Last Edit: Jan 6th, 2018 at 9:32am by Jerry Krinock »  

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Re: Issue with iCloud and older macOS versions
Reply #2 - Jan 6th, 2018 at 7:58am
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I've had the same issue and yeah, I'm on the older version of iOS. I don't want to update iOS for another reason. Do you think there's going to be a fix for this any time soon, Jerry?
  
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Re: Issue with iCloud and older macOS versions
Reply #1 - Dec 30th, 2017 at 9:34pm
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I think we've resolved the issues with iCloud and older macOS versions with a new version of BookMacster, Markster, Synkmark and Smarky.  Anyone who is experiencing trouble with older macOS versions, please set your Update preference to Beta as explained here.  The version you want is 2.5.1 or later.  Of course, by the time you read this, 2.5.1 might be on the Production channel.

The new version 2.5.1 works for me, in macOS 10.11 and 10.12, with iCloud bookmarks that have been migrated to CloudKit or not.

You may notice that version 2.5.1 also has a modernized document file format.  That change is unrelated to this issue.

[This post was edited 2018-01-08 to reflect that 2.5.1 has advanced from Alpha to Beta]
« Last Edit: Jan 7th, 2018 at 11:25pm by Jerry Krinock »  

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Jerry Krinock
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Issue with iCloud and older macOS versions
Dec 14th, 2017 at 1:11pm
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Summary

If you are using macOS 10.12 or earlier and are seeing discrepancies in bookmarks among devices, we recommend that you switch off syncing in our apps, and do not export to Safari using our apps until you can update to macOS 10.13, or until Apple or we resolve the issue.

Background

It appears that if both of the following are true:

(A)  Using macOS 10.12 or earlier
(B)  iCloud account is on Apple's newer CloudKit protocol

then our apps will not push changes to iCloud.

In addition,

• We do not know any way for the user to control which protocol their Mac is using.
• At this time most users' Macs are still using the old WebDAV protocol.
• On macOS 10.12, even after migration to the newer CloudKit protocol, the protocol sometimes temporarily flips back to the old protocol.
  

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