Installation Problems

Q.  I'm upgrading from a previous Bookdog installation.  When I drag the new one in, I'm told that I "don't have sufficient privileges".  Arghhhh!!!.  Answer: Trash your old Bookdog application before dragging in the new one.

Q.  Just installed or reinstalled Bookdog.  Windows don't work.  Lots of things "just don't work".  Answer:  Macintosh applications are actually "packages" which contain many files.  If some of the files inside the package are missing, you'll get weird results like this.  If your main menu items are in English lower-case, for example "file", "edit", and don't change, this indicates that at least one file is missing.  To fix, please redownload Bookdog from the link at the right, trash your old Bookdog and drag the new one into its place.  Watch the progress bar during the move and make sure that it completes happily.  Because the disk image is checked in its entiretly while mounting, it is not likely for an incomplete download to omit files.  But the process of copying an application to its final destination can omit files if it gets interrupted.

Q.  I got a new Mac or my hard drive failed.  Do I have to pay to re-download or upgrade Bookdog?  Answer.  Upgrades of Bookdog are free for all licensed users.

Q.  How do I uninstall Bookdog or SafariSorter? Answer.