OK, I found the problem. It occurred while BookMacster was importing from or exporting to Chrome for the first time while Chrome was running, found that our Chrome extension was not installed, and attempted to install it. It was expecting a list of extensions in your Chrome preferences but didn't find any. This is weird because, in my experience, Chrome installs a slew of its own built-in extensions automatically the first time you run it.
But that's definitely the problem. Let's try and install the extension manually, applying increasing force until it works.
Launch BookMacster.
Click in the menu:
BookMacster >
Manage Browser Add-Ons. A window will open.
If it indicates that your Chrome extension is
16 (OK), click
Test. If it passes, you're done. (
Not loaded means that Chrome is not running in the subject profile. Don't worry about that.) If test fails, continue.
Click
Install. If it hangs spinning forever after 10 seconds, that means that it has hung again, in the same way. Force quit BookMacster.
Launch Chrome.
If you see a "Users" menu in the main menu, click it and open a window into the profile that you are syncing in BookMacster. If you don't see a "Users" menu, you only have one profile. Continue.
Quit Chrome.
Launch BookMacster and try to install the extension again using
Manage Browser Add-Ons. If it works, you're done. If not, force-quit BookMacster and continue.
Launch Chrome (into the subject profile if applicable) again.
Click in the menu: Window > Extensions. I'm expecting it to say
Boo
You have no extensions. Click on the link
Browse the gallery. You will enter the Chrome web store.
Click on and install any extension from the Chrome web store. I think they are all free (no cost), but anyhow, most of them are.
Quit Chrome.
Launch BookMacster and try to install the extension again using
Manage Browser Add-Ons. It should work this time.
If you don't want the extension you installed, launch Chrome back into the Extensions window and click the trash can icon to remove the unwanted. Note that you should also see a
BookMacster Sync extension. You want to keep that one
The bug was a simple one and is already fixed for the next version of BookMacster. Thanks again for the report.