Hello, techno.
Thank you for running the tests and contacting us.
Regarding "0" Opera profiles, I get that too. Although that is a bit confusing, it is correct in the sense that Opera does not support multiple profiles and does not consider the single data folder that it supports to be a profile.
Regarding those 3 Firefox profiles, maybe you did have Firefox installed at one time. See if you have a directory
~/Application Support/Firefox. If you delete that folder (which you should, to save disk space, if you are sure you'd never want to use Firefox with your old Firefox data), then the number of Firefox profiles reported by "More Tests
" should be 0.
Regarding what you see in the logs of
background.html in Opera, yes that SORRY-NULL-EXTORE should be
ExtoreOpera and SORRY-NULL-PROFILE should be
Default (although Opera does not have profiles, we need one for our data structure, so we fake this
Default). Syncing will not work until this is fixed. It is however, another symptom of the problem which is
That Chromessenger is not running after you launch Opera with one of our extenions installed. Yes, this is the issue.
Tell me if you can launch Chromessenger manually. To do that,
Activate Finder.
Click in the menu: Go > Utilities. A window will open.
In that window, find and double-click to launch Activity Monitor. It will open a window.
In the filter filed in the upper right corner of the window, enter "Chromess". The list should empty since you have no Chromessengers running.
In that Finder window, also launch and open a window in the Terminal application.
Copy and paste this command into the Terminal window.
~/Library/Application\ Support/BookMacster/Chromessenger Hit return. A Chromessenger process should appear in Activity Monitor. Does it?
Also see if you have any crash reports for Chromessenger. To do that,
Activate Finder.
Click in the menu: Go > Go to folder
. A sheet with a small text field will appear.
Copy and paste the following "path" into the text field
~/Library/Logs/DiagnosticReports/
Click button "Go". A Finder window will open.
Click in the menu: View > As list.
Each item in the list is the name of a file which contains a particular crash report. Each name begins with the name of the process that did something bad, followed by the date and time in the format _YYYY-MM-DD-HHmmss. There be crash reports (.crash) spin reports (non-responsive applications, .spin), and/or other reports (.diag, .panic).
Select any files whose name contains "XXXXXXXXX".
Email any such files (or some representative files if there are too many) to
support@sheepsystems.com and we shall have a look.