Mark wrote on Oct 5^th, 2010 at 2:43am:
Hello, Mark.  I don't think you mean the menu bar, which is the bar along the top of your screen in any app.  BookMacster can't touch that.  I can't imagine that Safari would lose its Bookmarks Bar or Bookmarks Menu either, so I'm confused.  Even if BookMacster deleted the Bookmarks Bar or Bookmarks Menu from Safari's bookmarks file, Safari would immediately make a new one.  Let's go on, though.

Mark wrote on Oct 5^th, 2010 at 2:43am:
I'd need some more description to tell how that happened and what we could do about it.  Imports can always be undone by clicking "Undo" or simply closing the Bookmarkshelf without saving.  Exports are more difficult – you need to have a Time Machine or similar backup file, but if you do it's not difficult and we can walk you through it.

Mark wrote on Oct 5^th, 2010 at 2:43am:
OK.  Consider starting over with a new Bookmarkshelf.  If anything bad happens consider sending us some data.  To do that, click in BookMacster's menu Help ▸ Trouble Zipper.  It will run a little script to zip up a package of data for you to send to us, so we can reproduce the problem.

Mark wrote on Oct 5^th, 2010 at 2:43am:
No, because Bookdog is still alive, still works and is still available, and our intention is to update it if changes in the Mac OS or browser apps break it, so that it keeps doing what it does, as long as we can.

Mark wrote on Oct 5^th, 2010 at 2:43am:
Well, you know, I don't see many software forums that are full of people writing in to say how great things are going.     This is where people come for help.