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Jerry Krinock
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Re: Odd installation behavior
Reply #10 - Aug 24th, 2013 at 2:23pm
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Correction.  There will be no BookMacster 1.16.5.  We're calling it 1.17 instead.
  

Jerry Krinock
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Spaceman
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Re: Odd installation behavior
Reply #9 - Jul 19th, 2013 at 10:52pm
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Jerry,

OK, great, I will give the update a try when it is available.

I understand the issue of the fix not working for this update (to 1.16.5) so I will hold off judgement until the update to 1.16.6.

However, if it still has the issue, in the immortal words of Arnold Schwarzenegger,

… "I'll Be Back!"  Cheesy
  
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Jerry Krinock
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Re: Odd installation behavior
Reply #8 - Jul 19th, 2013 at 10:24pm
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We've fixed a bug which I'm about 90% certain was causing the issue, which is that BookMacster would not quit if it was being run in Background mode and a document was open (in the background).

It is fixed in BookMacster 1.16.5, but you will still see the issue when updating to 1.16.5, because earlier versions still have the issue, and it is the earlier version which needs to be quit.  To work around it, before clicking Install and Relaunch, go up in the menu bar to BookMacster's Status Menulet and Show BookMacster.  For good measure, activate another app and then return to BookMacster, so that you see BookMacster's entire menu in the menu bar.  Then, click Install and Relaunch.

Thanks again for all your work on this, Spaceman.
  

Jerry Krinock
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Re: Odd installation behavior
Reply #7 - Jul 18th, 2013 at 6:39am
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Spaceman wrote on Jul 18th, 2013 at 2:54am:
"So far there has not been a peep about BookMacster 1.16.4 being available". I assume you are referring to my comment about the window popping up after a couple of hours?!?
Yes, that's what I meant.  BookMacster is not telling me that there is an update available. 

I just noticed something.  When BookMacster 1.16.3 is in the background, the Quit BookMacster menu item just doesn't work.  You need to Show BookMacster first.  Then it works.  Aha - the Sparkle updater can't quit it either.  That's probably the key to solving the problem.  I'll be back later, probably in a few days as we're working on some other cool stuff right now.
  

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Spaceman
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Re: Odd installation behavior
Reply #6 - Jul 18th, 2013 at 2:54am
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Jerry,

You said "So far there has not been a peep about BookMacster 1.16.4 being available". I assume you are referring to my comment about the window popping up after a couple of hours?!? If so, I did not say that the 'new update available' window popped up again. It was the 'update in progress' window that you would expect to see after telling the program to install an update.

So, if you see a notice that an update is available, choose to install it. Then, select the "Install and Relaunch" button. When you think that is done, go and check the version of BookMacster that is now installed and see if the update really installed.

If it did not, then quit BookMacster and see if a new small installation progress window shows up for a short time. It is almost as if the "Install and Relaunch" button is not actually quitting the application so that the new version can be installed. However, once you manually quit, you see the progress bar indicating that the installation is in progress.

Then, relaunch and see if the version has NOW been updated.

  
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Jerry Krinock
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Re: Odd installation behavior
Reply #5 - Jul 17th, 2013 at 10:18pm
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Well, I've been using the previous-rev beta, BookMacster 1.16.3, in Background mode, for the last 6 hours, with preferences to…
  • Check for updates automatically
  • Beta updates
  • Launch in background
So far there has not been a peep about BookMacster 1.16.4 being available, which is actually a different issue, but is understandable.  I'll wait until the end of the day, then try a relaunch or restart.
  

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Jerry Krinock
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Re: Odd installation behavior
Reply #4 - Jul 17th, 2013 at 2:41pm
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Hello again, Spaceman.

I'd not yet spent much time trying to figure out what was happening.  But since you have, I'm going to have to take your information and at least match your efforts.  The key factor is probably that you're running BookMacster with the preference Launch In Background.  I was not able to reproduce the problem with that factor last week, but I'll try harder.

Thanks for all the data!
  

Jerry Krinock
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Spaceman
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Re: Odd installation behavior
Reply #3 - Jul 17th, 2013 at 1:25pm
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OK, discovered some more information.

Yesterday, 7/16/13, I received a notice that there was an update of BookMacster from the 1.16.3 that was installed to 1.16.4. I followed the standard procedure of clicking Install Update. I then clicked the Install and Relaunch (I think that is what the button said. The program ‘appeared’ to update, however I did not check the version.

I continued using the application yesterday without issue but I never verified that the version had actually updated.

This morning, upon boot-up, I received the exact same update notification from BookMacster (i.e. 1.16.4 was available for install). I had taken a screen shot of the update notice yesterday so I had that to compare and confirm that it was the same version notification.

After following the update procedure this morning, I did check the version of BookMacster and it was still 1.16.3. I then quit BookMacster and as soon as the main window closed, a small installation progress window appear. This window was not visible prior to selecting quit.

So, what may be happening is that when installing an update and selecting Quit and Install, it is not really doing that. It was not until I manually quit the application that I saw the install progress window and it was not until I restarted that the version actually showed to be the correct one.

This may also explain the odd behavior I mentioned previously where the install window re-appeared a couple of hours after running install. I may have quit BookMacster a couple of hours after the install and this install progress popped up. So, maybe the install is not actually completing, for some reason, until you manually quit and relaunch (i.e. the button in the installer window is not working as it should).

Hope this helps.


Regards,
  
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Spaceman
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Re: Odd installation behavior
Reply #2 - Jul 8th, 2013 at 11:22pm
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OK even more weird behavior at home, so a little info first.

At work (where I first posted and described this issue) I am running 10.7 Lion.

At home (where I am while writing this post) I am on 10.8 Mountain Lion.

With respect to Launch in the Background, yes it is enabled (at both work and home)

While here at home (10.8) Stop Workers and Agents both say "(0)" and are greyed out. I can check work tomorrow but would expect the same. I have never intentionally used 'agents' and don't really know what they are. I use the program in what you used to call the URL Manger Pro method.

I receive the Update available notice either when I boot my machine and Bookmacster launches or when I select "Show Bookmacster". So, I guess answer would be that it occurs either while it is running or as it is launching.

With respect to getting the additional "installing" message, I know it has occurred for at least two of the updates. Not sure about the others.

When I got home and got on my computer (already booted, just asleep) and picked "Show Bookmacster" in order to answer your questions, I got the update notification for 1.16.3. I chose to not install it right now as I noticed that I had two menu items already and wanted to investigate. One of them indicates it is 1.16.1 and the other is 1.16.2.

Now, here is the strange behavior and is different from what is occurring on my work computer:

On my work computer (10.7) when I chose "Show Bookmacster" from either of the menu items, it appears to open the same window. I can tell no difference. I can go back and forth between the menu items selecting "Show Bookmacster" and it keeps the same window in front.

However, here at home (10.8), when I chose to "Show Bookmacster", each one opened a different occurrence of what appears to be the same window bookmark file (appears to be the same content). What is really strange is that, as I sit here typing this, these two window keep repeatedly, one after the other, coming forward, one at a time, and saying "no duplicates found". If the bookmark files are in the front, it occurs about every 24 seconds but if they are pushed behind another widow (like Safari as I am typing this), it seems to occur every 12 seconds (these times are not exact, just me counting Smiley

I have attached a movie. You will notice I move some of the windows. This is because, after a couple of iterations, the two windows will be on top of each other and I wanted you to see both.

Oh, one last thing. I do not know for sure if I have check for duplicates turned on at work. I will check tomorrow.

Regards,

  

Bookmacster_Strangeness.zip ( 24504 KB | 329 Downloads )
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Jerry Krinock
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Re: Odd installation behavior
Reply #1 - Jul 8th, 2013 at 10:36pm
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Thank you for the report, Spaceman.  We got a similar odd story from another user via email.  So, with that and your screenshot this looks like something we need to understand.

But it seems difficult to reproduce.  Please tell me how a little about how you're using BookMacster…

• In BookMacster's Preferences > General, is Launch in Background switched on?

• Do you have any Bookmarkshelf documents with Agents configured to sync automatically?  To find this out for sure, activate BookMacster and click the BookMacster menu.
  • If you have no Agents in any document, the Stop Workers, Agents menu item will indicate zeros and be disabled.
  • If you have one or more Agents, the item will indicate at least one nonzero number and be enabled.
• When you receive the popup saying that an update is available, is BookMacster running?

• You said that this popup which indicates that BookMacster is being installed appears *a couple hours later*.  Now that is really strange.  Do you recall something like this couple hours' delay with all of the last 3-4 updates?
  

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Spaceman
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Odd installation behavior
Jul 8th, 2013 at 7:38pm
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For the last 3 or 4 updates, I have seen the following odd behavior when installing the update. The issue goes like this:

Receive a pop up saying that there is an update available.
Click to install.
Click the Install and Restart (or what ever it is called) button.
Everything appears normal (although I did not verify version)

Then, a couple of hours later, out of the blue, a progress bar pops ups saying that it is installing Bookmacster.
Once it is finished, the end result is that I have two BookMacster icons in the menu bar. See attached screen shot.

I did notice that after the update that added the "(App is in Background)" notice at the bottom, that the other instance of the menu item did not contain that message. So, it is installing the new version but leaving the old and they were both running.

Just installed 1.16.3 (as evidenced by choosing "show Bookmacster" under the first occurrence of the Bookmacster menu item and then "About Bookmacster" under the first menu to the right of the apple menu (front most app menu ? Can't remember the name).

I then checked using the second icon in my menu bar and it shows to be 1.16.1.

So, there are two versions running.

If I shut down and restart, I will only have one of them running and I am back to normal.

Not a big deal but odd.

Regards,
  
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