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Jerry Krinock
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Re: Import reports too many changes, freezes
Reply #2 - Mar 17th, 2026 at 5:33am
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We can't reproduce any hang as you described.  If you can, please send us a Hang Report.  To do that,

• Activate the Mac's Finder, such as by clicking on the smiling Mac in the Dock.
• Click in the menu: Go > Go to folder….  A sheet with a small text field will appear
• Copy and paste the following "path" into the text field

    ~/Library/Logs/DiagnosticReports/

In the window which opens, are there any files whose name begins with "BookMacster"?  Also look inside the Retired subfolder if there is on.  Please send anything such files to support@sheepsystems.com.
  
Jerry Krinock
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Jerry Krinock
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Posts: 1715
Location: San Jose, California, USA
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Re: Import reports too many changes, freezes
Reply #1 - Mar 17th, 2026 at 12:17am
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Hello, Sam.

Thank you for contacting us.

I shall try and reproduce the freeze.

Regarding a workaround, if this really a fresh start, the Safe Sync Limit should be infinite which should allow unlimited changes.  Try to re-set the Safe Sync Limit on Import to infinite.  To do that,

• Launch BookMacster with the option key held down.  (The i]option[/i] key will prevent Import upon opening, in case you have enabled that feature.)

• Open your .bmco document file if it does not open automatically, by using main menu > File > Open Recent.

• Click the tab Settings.

• Click the tab Clients.  In the view which appears, near the middle is a gear button which indicates Show Import Postprocessing if you hover on it.

• Click that gear button.  A sheet will pop over.

• In that sheet, set the Safe Sync Limit to ∞.

• Now retry your Import All.

Later, consider re-setting that Safe Sync Limit to a reasonable value.
  
Jerry Krinock
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Sam
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Import reports too many changes, freezes
Mar 16th, 2026 at 11:46pm
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Bookmacster 3.3.6 on Mac Tahoe 26.3.1.

Fresh start. Import All. Reports import operation caused too many items to be added, updated, deleted. "Please examine the Content ..." and an OK button; but, has frozen and Finder reports Application Not Responding. Happened twice now.

Work-arounds? More useful information that can be reported?
  
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